Knowledgebase: General
POP/IMAP details for Office 365
Posted by Matthew Storey on 01 March 2023 05:18 PM

This is an office 365 account so you can find the details here:
https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-8361e398-8af4-4e97-b147-6c6c4ac95353

If you are unable to get it working with your current client we will be unable to assist as we only provide support for current versions of MS Outlook.

A full list of reccomended clients are:
Outlook for windows: https://apps.microsoft.com/store/detail/outlook-for-windows/9NRX63209R7B 
Outlook for Iphone: https://apps.apple.com/us/app/microsoft-outlook/id951937596?platform=iphone 
Outlook for Ipad: https://apps.apple.com/us/app/microsoft-outlook/id951937596?platform=ipad 
Outlook for Android: https://play.google.com/store/apps/details?id=com.microsoft.office.outlook&hl=en_GB&gl=US 
Outlook Web Access (Via a browser) https://outlook.office.com/mail/ 
Outlook for mac: https://apps.apple.com/us/app/microsoft-outlook/id985367838?mt=12 

Alternatively using a version of Outlook 365 which you have purchased from Microsoft.

To get started, simply download the software for your device above and when asked for your login details, use the email and password provided in the original email. Although we recommend Outlook for Mac we are unable to provide support for it.

Helpful Videos:

How to install Outlook and Office apps on iOS devices - https://www.youtube.com/watch?v=-fJ6oOJqDTg 
How to install Outlook and Office apps on Android devices - https://www.youtube.com/watch?v=Kv7p3lWqP9M 
How to log into your account on Outlook for Windows devices - https://youtu.be/jgJV_GDHhH4?t=46

 

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